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FAQ

How can adopt a doll?
To adopt a doll you just have to create an account in the SHOP and log in. You can also adopt my doll through Etsy.

Which is the payment method?
I accept payments via Paypal or credit card through Paypal.

How much are the shipping costs to my country?
The shipping cost depends on what kind of dolls would like to adopt. The Monster High dolls are lighter/easier than the Blythe dolls, so their shipping cost is lower.
The shipping cost of the Monster High, Ever After High and hybrid dolls to Europe is 13€, outside Europe: 17€
The shipping cost of the Blythe, Pullip and similar dolls to Europe is €17, outside Europe is €22

Shipping
– I’m always shipping with tracking code from Europe.
– Please note that I am not responsible for packages that are lost, stolen or delayed.
– All sales are final: once the item has shipped, there are NO exchanges or refunds.

Custom orders (commissions)
If you check my photos you will know what kind of dolls I make. If you have an idea, please write me and we will create your dream-doll:) I will have a lot question for you, because YOU have to be satisfied at the end. I have to know everything about your dream-doll.
I can make unique and the most beautiful dolls in my style. I never copy other artist’s dolls, so please never ask this. I never copy my dolls too! Of course, these dolls may be inspiring, but I want to create unique dolls…

Can I send you one of my dolls for a commission?
I accept dolls for a commission only from Europe. If you live outside of EU, then I do not accept your doll.