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FAQ

  • How can adopt a doll?
    To adopt a doll you just have to create an account in the SHOP, log in and purchase the doll that you like. You can also adopt my dolls through Etsy, however, my newest dolls are listed in auction form for a lower price here on my webpage. On auctions, the highest bidder wins the doll and no future discounts will be on the dolls that were listed previously on an auction. If the auction ends without bids, I’ll list the doll again for a fixed, higher price. I’m sharing photos of my available dolls with the auction dates on my Instagram and Facebook, so if you like a specific doll, you’ll have a chance to win the doll for a lower price through the auction. I’ll also send a newsletter before I list a doll, so you’ll be notified in time.
  • Which is the payment method?
    I accept payments via Paypal or credit card through Paypal.
  • How much are the shipping costs to my country?
    The shipping cost depends on what kind of dolls you would like to adopt and where you live.
    The Monster High dolls are lighter/easier than the Blythe dolls, so their shipping cost is lower. The shipping cost of the Monster High, Ever After High and hybrid dolls is €14.
    The shipping cost of the Blythe, Pullip, and similar dolls is €17.
  • Shipping
    I’m always shipping with tracking code from Europe. Please note that after a package left my country I am not responsible for packages that are lost, stolen or delayed.  All sales are final: once the item has shipped, there are NO exchanges or refunds.If you live in the US, please note that the delivery time can be 4-6-8 weeks. The packages leave my country within 1 week, but they move to a shipping container. The tracking code will show that the package left my country, but can’t be updated because in a container the barcode can’t be scanned to update. When it arrives at the destination the container will be unloaded and the pieces will get scanned, then delivered, probably on the same day.After you received your item, please send me a note and/or leave FEEDBACK so I’ll know the transaction is over and (hopefully) successful.

    By paying for a doll you automatically accept my policies and agree with them. 
  • Tracking packages
    You can track any packages from me on the 17track.net website.
  • Custom orders (commissions)
    At the moment I’m not accepting commissions, but I do accept trades. You can read more about the trade here: https://unniedolls.com/1626/
    I can make unique and the most beautiful dolls in my style. I never copy other artist’s dolls, so please never ask this. I never copy my dolls too! Of course, these dolls may be inspiring, but I want to create unique dolls!
  • Can I send you one of my dolls for a commission?
    I accept dolls for a commission only from the European Union countries. If you live outside of EU, then I do not accept your doll.